We respect your privacy and security as you visit our website.
Personal and Non-Personal Information
Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, mailing address and/or telephone number. Users may, however, visit our website anonymously. We collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain website related activities.
Non-personal identification information
We do not collect personally identifiable information about visitors to our website when viewing and reading product information. However, as is the nature of the web we do collect non-personal, generic information to identify Users whenever they interact with our website. This generic, non-personal information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as the operating system, screen resolution, individual pages visited, frequency of visit, etc. and is collected using Google Analytics. As part of the Google Analytics suite used on this website, we may collect generic demographic and interest reporting data. This includes such general data as Users age, interests and gender. This information is general in nature and only collected where you have already given implicit consent to use of Google Tracking (usually through accepting Cookies) on your computer or smartphone. This information enables us to better understand the broad groups of people who visit our website. If you prefer not to share this information you can find out how to opt of Google Analytics tracking here.
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How we use collected information
Primo Handcraft T/A Primo Models may collect and use Users personal information for the following purposes:
To run and operate our website We may need your information display content on the website correctly.
To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.
To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us via our website.
Third party websites
Users may find hyperlinks or other content on our website that link to the websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these external sites or services, including their content and links, may be constantly changing. We are not responsible for the content on any external sites or the consequence of your visiting those external sites.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing and portability of data and (where the lawful ground of processing is consent) to withdraw consent. If you wish to exercise any of the rights, please contact us.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you. If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection issues. We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Your acceptance of these terms